At RiaEnjolie, we believe that customer satisfaction comes from providing strong customer support. To serve you best, our support teams can be accessed in a variety of ways. We can be reached via phone, E-mail or fax for Technical Support, Billing issues, Webmaster Support and Sales inquiries. In order to efficiently process your request and resolve your issue in a timely fashion, please include your Project ID and URL or have them ready when you contact us.
Technical Support, available to all RiaEnjolie customers, includes technical issues such as login difficulties and inoperable website features. Billing includes issues regarding the payment and billing of your account.
Webmaster Support provided at some level with Do It For Me Website Standard and Premium subscription plans or available for purchase with a Basic subscription, includes personal assistance with the design and modification of your website from one of our expert webmasters. Do It Yourself customers can purchase Webmaster Support hours at a nominal cost, as can Do It For Me customers if additional hours are needed.
To receive Technical Support, Billing or Webmaster Support, you can open a ticket anytime by logging into your account via the RiaEnjolie Portal. You can also reach us Monday-Friday from 9am-6pm EST via:
For Sales inquiries, you can call us toll-free at 1-877-49-WEBSITE (1-877-499-3274) or you can fill out ourContact Us form.